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Identity verification unlocks deposits, withdrawals and full limits. You need a government ID and a few minutes for the selfie check.

Most “missing” deposits are still confirming on the blockchain. Check the transaction hash in a network explorer before contacting support.

Spot trades pay a small percentage fee per fill. Maker orders that add liquidity pay less than taker orders that remove it.

Use one of your backup codes to log in and re-enroll a new device. Without backup codes, account recovery requires an identity check.

Earn products pay rewards on crypto you commit for a flexible or fixed term. APY, lock periods and redemption rules vary per product.

Network fees go to blockchain validators, not to Palzea. They vary with congestion and differ enormously between networks.