Trading Rules

General trading rules

• Some services may require identity verification. Levels and limits vary by region and by the products you use.
• Check every detail of a transaction before you confirm it.
• Transactions are final once confirmed on-chain or released from P2P escrow.
• Palzea may review or suspend trades that breach these rules or applicable law.

P2P trading

• Buyers must complete payment within the time limit set for the trade.
• Sellers must release crypto only after confirming payment in full.
• Disputes are resolved on the platform. Off-platform deals carry no protection.
• Fraud, chargebacks and scams lead to account suspension.

Security and compliance

• Enable 2FA to protect your account and your funds.
• Never share your password or private keys with anyone.
• All trading must comply with AML and CTF regulations.

Note: Palzea or its verification partners may request additional checks, or hold a transaction temporarily, if unusual activity is detected.

Prohibited activity

• Manipulating market prices or trading volume.
• Using stolen funds or fraudulent payments, or running scams.
• Trading with Palzea users outside the platform.
• Using the platform for activity that is illegal under international law.

Support and disputes

• Open a dispute directly from your trading dashboard.
• Attach proof of payment and the conversation record.
• Our team reviews the case and mediates between both sides, around the clock.

Open the Support Center

General trading rules

• Some services may require identity verification. Levels and limits vary by region and by the products you use.
• Check every detail of a transaction before you confirm it.
• Transactions are final once confirmed on-chain or released from P2P escrow.
• Palzea may review or suspend trades that breach these rules or applicable law.

P2P trading

• Buyers must complete payment within the time limit set for the trade.
• Sellers must release crypto only after confirming payment in full.
• Disputes are resolved on the platform. Off-platform deals carry no protection.
• Fraud, chargebacks and scams lead to account suspension.

Security and compliance

• Enable 2FA to protect your account and your funds.
• Never share your password or private keys with anyone.
• All trading must comply with AML and CTF regulations.

Note: Palzea or its verification partners may request additional checks, or hold a transaction temporarily, if unusual activity is detected.

Prohibited activity

• Manipulating market prices or trading volume.
• Using stolen funds or fraudulent payments, or running scams.
• Trading with Palzea users outside the platform.
• Using the platform for activity that is illegal under international law.

Support and disputes

• Open a dispute directly from your trading dashboard.
• Attach proof of payment and the conversation record.
• Our team reviews the case and mediates between both sides, around the clock.

Open the Support Center