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Security & verification

Protect your account, set up 2FA and complete KYC verification.

How to secure your account with 2FATwo-factor authentication blocks virtually all account-takeover attempts. Set it up with an authenticator app in two minutes.How to spot and avoid phishingPhishing — fake sites and messages impersonating Palzea — is the most common attack against exchange users. Learn the red flags.I lost access to my 2FA deviceUse one of your backup codes to log in and re-enroll a new device. Without backup codes, account recovery requires an identity check.